Heat Season Is Here: What Owners and Managers Need to Check
NYC’s 2026–2027 heat season runs from October 1 through May 31. Make sure your on-site team knows the temperature requirements and exactly who to contact when a problem is reported.
Know the minimum temperatures
Daytime, 6 a.m.–10 p.m.: when the outdoor temperature falls below 55°F, apartments must be at least 68°F.
Nighttime, 10 p.m.–6 a.m.: apartments must be at least 62°F, regardless of the outdoor temperature.
Hot water is a year-round requirement: at least 120°F, every day of the year.
Check your response plan
Confirm the primary heating contractor, backup contact, after-hours number, and person authorized to arrange service. Make that contact list available to the staff who receive resident calls.
Ask the appropriate service professional to address unresolved equipment issues. Keep operating and maintenance decisions with qualified personnel.
Document the complaint through resolution
For each report, record the apartment, time received, reported condition, person assigned, and follow-up. Keep temperature observations and service records together so the next staff member can see what happened.
HPD may inspect after a complaint and issue a violation when required temperatures are not met. Check HPD Online for the building’s complaint and violation status.
When service is restored, confirm the outcome with the resident and retain the repair record. If a violation was issued, track its required correction process separately instead of treating the repair invoice as the end of the case.
Make the handoff clear
A useful daily review asks three questions: What is still unresolved? Who owns the next step? When will it be checked again? BCompliant can help your team organize monitoring and follow-up. Call 212-466-6002.
Watch Scout’s quick guide
Reviewed October 5, 2026. Check the linked agency guidance for current requirements and property-specific applicability.
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